Mattas Marine & RV Privacy Policy and SMS Terms of Service


Last Updated: July 1, 2026


At Mattas Marine & RV, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, safeguard, and retain your information when you visit our website, visit our physical showrooms or marina facilities, or utilize our communication services, including our Short Message Service (SMS) text messaging programs.


By accessing our website or utilizing our services, you consent to the data practices described in this policy.


Information We Collect

We collect several types of information from and about users of our services, including:


  • Identifiers and Contact Details: Name, billing address, shipping address, email address, and telephone number(s).
  • Commercial Information: Records of watercraft purchased, serviced, or rented; licensing and boating safety certifications (where applicable for boat rentals); and transaction history.
  • Financial Data: Credit card numbers, expiration dates, and billing information. Note: All payment processing is handled securely via PCI DSS compliant third party payment gateways; we do not store raw credit card numbers on our servers.
  • Technical and Usage Data: Internet Protocol (IP) addresses, browser type, operating system, referring URLs, pages viewed, and the specific dates and times of your visits.


Methods of Collection

We collect information through three primary methods:


  • Direct Submission: When you fill out forms on our website (such as quote requests, service scheduling, or rental booking), register for an account, or communicate directly with our sales and service teams.
  • Automated Tracking Technologies: As you navigate our website, we use cookies, web beacons, and pixels to collect technical data about your equipment and browsing patterns to optimize user experience.
  • Physical Interactions: Information collected when you visit our physical marina, service bays, or showroom floors to execute rental agreements or purchase contracts.


How We Use Your Information

Mattas Marine & RV utilizes the collected data for the following operational and promotional purposes:


  • Fulfillment of Services: To process sales, manage boat rental reservations, fulfill parts orders, and complete mechanical service requests.
  • Customer Support and Safety: To deliver critical updates regarding boat rental safety notices, weather alerts, and maintenance or schedule changes.
  • Operational Optimization: To improve our showroom inventory presentation, manage marine shop scheduling, and enhance website performance.
  • Marketing and Personalization: To deliver targeted advertisements, promotions, and newsletters based on your stated powerboat, pontoon, or personal watercraft preferences (only where you have explicitly opted in).


Sharing and Disclosure of Information

We do not sell, rent, trade, or lease your personal information to third parties for their independent marketing purposes. We may disclose your information under the following limited circumstances:


  • Third Party Service Providers: To trusted vendors who perform operational support on our behalf (for example, website hosting, rental booking engines, payment processing, or text message deployment). These parties are bound by strict contractual confidentiality agreements.
  • Legal Compliance: When required by federal, state, or local law, regulation, or legal subpoena to protect the rights, property, or safety of Mattas Marine & RV, our customers, or the public.


SMS Consent Non Sharing Guarantee

Notwithstanding any other provision in this Privacy Policy, text messaging originator opt in data and consent will not be shared, sold, or leased to any third parties, affiliates, or partners for marketing or promotional purposes. Your SMS consent is strictly confidential and used exclusively for direct communications between you and Mattas Marine & RV.


SMS Terms of Service (Text Messaging Policy)

By providing your mobile number and opting in to receive text messages from Mattas Marine & RV, you expressly agree to the following terms and conditions:


Program Description and Message Scope

After opting in to receive SMS notifications from Mattas Marine & RV, you may receive text messages regarding your ongoing interactions with our dealership, service department, and rental fleet. These communications include, but are not limited to:


  • Sales quotes, inventory updates, and vehicle availability follow ups.
  • Service department scheduling, real time diagnostic updates, and pickup reminders.
  • Boat rental reservation confirmations, safety check in instructions, and return reminders.
  • Message and Data Rates


As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies depending on your transaction volume and explicit interactions with our departments. If you have questions about your text or data plan, please contact your wireless provider directly.


How to Opt Out

You can cancel the SMS service at any time. Just text "STOP" to our shortcode or messaging number. After you send the SMS message "STOP" to us, we will send you a final SMS message to confirm that you have been unsubscribed. Following this confirmation, you will no longer receive SMS text messages from Mattas Marine & RV unless you voluntarily sign up again through our online forms or showroom portals.


How to Get Help

If you experience any issues with our messaging system, you can reply directly with the keyword HELP for automated instructions, or you can receive direct Wireless carriers and network providers are not liable for delayed, misrouted, or undelivered messages.


Carrier Liability Disclaimer

Wireless carriers and network providers are not liable for delayed, misrouted, or undelivered messages.


Data Security and Retention

We implement industry standard administrative, technical, and physical security measures designed to safeguard your personal information against unauthorized access, loss, alteration, or disclosure.


We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, rental safety tracking, or reporting requirements mandated by maritime and state commercial authorities.


Your Data Rights

Depending on your jurisdiction, you may hold specific statutory rights regarding your personal information. These include the right to:


  • Request access to the specific pieces of personal data we hold about you.
  • Request the correction or amendment of inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to certain exceptions required for transaction completion or legal compliance.
  • To exercise any of these rights, please submit a formal request via the contact methods listed below.


Changes to This Policy

Mattas Marine & RV reserves the right to modify or update this Privacy Policy and SMS Terms at any time to reflect operational changes or evolving compliance regulations. The "Last Updated" date at the top of this document will reflect the most recent revisions. We encourage you to review this policy periodically.


Contact Information

For questions, compliance inquiries, or data requests regarding this policy, please reach out to our management team at:

Mattas Marine & RV

2308 US-6 #50

Grand Junction, CO 81505

mattasrv@yahoo.com

970 241 8517